LUSSO LAUNDRY 

GET A FREE BAG WHEN YOU BOOK RECURRING LAUNDRY SERVICE

A Concierge Service by the Lusso Group

WASH, DRY,

FOLD

FREE PICK UP&

NEXT DAY DELIVERY

REASONABLE 

PRICES

Cellphone

1

SET UP PICKUP 

COMMONLY ASKED QUESTION DO I HAVE TO SEPERATE MY CLOTHES 

ANSWER NO, LEAVE IT TO LUSSO LAUNDRY TEAM

 
Duffel Bag

2

PACK YOUR BAGS

WHEN COMPLETING THE ONLINE REQUEST FORM YOU WILL CHOSE EITHER TO USE YOUR OWN BAGS OR PURCHASE A BAG. 

IF YOU DECIDE TO PURCHASE A BAG  WE WILL DROP OFF YOUR BAG OR BAGS TWO DAYS AHEAD OF YOUR PICK UP DAY.

THIS PROVIDES TO FOR YOU TO FILL UP YOUR BAG OR BAGS FOR SERVICE.

COMMONLY ASKED QUESTION DO I HAVE TO SEPERATE MY CLOTHES 

ANSWER NO, LEAVE IT TO LUSSO LAUNDRY TEAM

Shirts

3

ALL DONE

COMMONLY ASKED QUESTION DO I HAVE TO SEPERATE MY CLOTHES 

ANSWER NO, LEAVE IT TO LUSSO LAUNDRY TEAM

 

HOW MUCH WILL MY BAG COST ?


We charge 1/lb , we weigh your bag during pick up to determine the price. You are welcome to weigh your bag for your own knowlege . The total cost will include washing drying and folding.




WHAT HAPPENS IF MY CLOTHES ARE LOST, OR DAMAGED ?


All customers are coverd up to 1,000.00 in the event theres an accident during the cleaning process. Although it isn't common for our team to make these mistakes we must take precauion. All orders are seperated from other orders , tagged and collected indiviually to prevent items being lost due to any mix up. All orders are washed in cold water unless the customer request otherwise.




HOW CAN I RECEIVE A FREE BAG ?


You will receive your bag after purchasing a recurring service for either 6 or 12 months. Once purchased your bag will be delivered two days before the pick up day.




WHAT IF MY CLEANER IS LATE  PICKING UP OR DROPPING OFF ?


Whenever a cleaner arrives 30 minutes late or longer we will offer you 1 free wash.




WHAT IS THE TURN AROUND TIME


You have the option to choosesame day delivery or choose our next day option. Same day deliveries must be placed between the hours of 6AM and 8 AM . Next day pick up / drop offs





FAQS

START

 

OUR MISSION

OUR TEAM

JOIN US

HOUSE KEEPING

WINDOW CLEANING 

ROOM ORGANIZING

COMMERCIAL CLEANING

ODER REMOVAL

WASHINGTON DC 

MARYLAND 

NORTHERN VIRGINIA 

BEFORE & AFTERS

 SERVICE POLICY

PRIVACY POLICY

FAQS

 

   CUSTOMER SERVICE CALL HOURS

      MONDAY - FRIDAY: 11:00 AM - 5:00 PM    SATURDAY: 11:00 AM - 5:00 PM

    SUNDAY: CLOSED FOR CALLS  

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COPYRIGHT © 2015 LUSSO CLEAN LLC

INSURANCE AND BOND PROVIDED UPON REQUEST TO QUALIFIED CLIENTS ONLY