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LUSSO CLEAN SERVICE POLICY
Information under this policy may be added or updated at owners discretion
Did you understand our service policy?
CUSTOMER CENTER | MARCH 19, 2020 | STAY SAFE & STAY INFORMED
A MESSAGE TO OUR COMMUNITY ABOUT COVID-19
We are living in a very uncomfortable time right now. The entire world has been shaken up and put on hold. This is a time to show more love and kindness towards one another and help those in need. This is why I want to assure our entire community that we are taking all the crucial steps to help during this time.
STEPS WE ARE TAKING
We are taking all necessary steps to fight against the virus. From the beginning of the outbreak, we have been taking the situation very seriously. We have dedicated special cleaning training to avoid all possible ways of coming in contact with the virus. All cleaners who become ill with flu-like symptoms such as sneezing or coughing are being provided face masks. All workers are being monitored for symptoms that may become worse or symptoms that are ongoing. Our team is dedicated to protecting all customers and clients avoiding unnecessary contact such as handshaking or physical greetings to avoid possible spreads. All residential cleaners and commercial cleaners are encouraged to stay home if they experience any flu-like symptoms and are asked to see their doctor or visit an emergency immediately. All members of the Lusso Clean team are prepared and encouraged to make smart decisions while cleaning and interacting with one another while we get through the virus. We have not completely run out of face masks or hand sanitizers as we have restocked enough before the virus became a pandemic.
STEPS YOU SHOULD TAKE
Stay informed with what information the Centers for Disease Control and Prevention (CDC) has to provide to the public.
Follow the outlined prepared by the CDC to prevent the spread of the virus:
Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid close contact with people who are sick.
Stay home when you are not feeling well.
Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.